Privacy Policy

Effective Date: 19/03/2025

At Zadera Beauty Studios, we value the privacy and security of your personal data. This privacy policy outlines how we collect, use, and protect the data provided to us by our independent service providers (practitioners) and clients. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of personal and business-related information:

Insurance Documents: To ensure that practitioners renting space are properly insured.
Qualification Documents: To verify that practitioners are qualified to provide services.
Personal Identification (ID): To verify the identity of the practitioners renting space.
Invoices: To maintain a record of financial transactions between Zadera Beauty Studios and the practitioners renting space.
Receipts: For recording proof of transactions and payments made for services.
Email Communications: We may store email addresses and email communications between us, practitioners, and clients for business purposes. Access to our email account is protected by two-factor authentication (2FA) and is limited to the account holder. We recommend avoiding sending highly sensitive information via email and encourage using secure communication methods when necessary.
Names: For identification purposes and correspondence regarding bookings.
Booking Information: This includes details of the services booked and the booking confirmation as part of the transaction process.

2. How We Use Your Information

The data we collect is used for the following purposes:

Verification and Compliance: To ensure that all independent practitioners meet legal and professional standards.
Financial Record Keeping: To issue and store invoices for services rendered, as well as receipts for payments.
Booking Confirmation: To store and process booking information, and to send booking confirmations to clients.
Business Operations: To communicate with you regarding your rental and studio-related activities, and to confirm or update bookings.

3. How We Protect Your Information

We take the security of your personal information seriously. While we do not directly encrypt data, we use trusted third-party service providers who implement appropriate technical and organizational measures, including encryption, to protect your data from unauthorized access, alteration, or destruction. These service providers are required to comply with our privacy standards and are contractually obligated to secure your information. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of data shared with us.

4. Data Retention

We retain the personal and business-related data we collect for 24 months (2 years) from the date it was initially collected. After this period, your data will be securely deleted or anonymized, unless it is required for ongoing business or legal reasons. We may request your data again at any time within this period if needed.

5. Access to Your Data

You have the right to access the data we hold about you. If you would like to request a copy of the data we have stored, please contact us. We will provide a copy of your data upon request, in accordance with applicable data protection laws.

6. Sharing of Your Information

We do not share your personal information with third parties, except in the following cases:

Legal Obligations: If required by law, regulation, legal process, or government request, we may disclose your data to relevant authorities or third parties for compliance purposes, including but not limited to regulatory bodies, tax authorities, or other entities as required to fulfil legal, contractual, or financial obligations.
Service Providers: We may use third-party service providers to help run our business (e.g., cloud storage services, billing systems). These service providers are required to comply with our privacy standards and are not permitted to use your data for any other purpose.

7. Your Rights Regarding Your Information

You have the following rights regarding the data we collect:

Access: You may request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You may request the deletion of your personal data, subject to legal or contractual obligations.
Objection: You can object to the processing of your data in certain circumstances, such as if the processing is not necessary for the performance of a contract.

If you wish to exercise any of these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be reflected on this page with an updated "Effective Date." Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this privacy policy or how your data is handled, please contact us at: enquiries@zaderabeauty.co.uk